Cloud infrastructure

PNG Toolkit Pattern 5 V2

We partnered with a federal agency to build human-centered tools and workflows that contribute to the success of their cloud platform. 

Leveraging human-centered design to improve business efficiency

Agile development

Modernization

Human-centered design

Insights Pattern 3

Learn how DevEx goes beyond traditional service design practices by optimizing the entire technical ecosystem.

Reshaping government service delivery with DevEx 

Healthcare

Federal Health Portfolio

Illustration of a Latinx pregnant woman who uses a wheelchair receiving an ultrasound from a nurse. 

S1-S2-Improving perinatal care-Content-card-V1

We partnered with CMS on a project to connect pregnant people to “Birthing-Friendly” hospitals.  

Improving perinatal care in the U.S.  

Content strategy

A middle-aged CMS employee points to the screen of a tablet. An older South Asian woman and her young granddaughter follow along. 

ccxp

We’re working with CMS on a tool that informs people about preventive care and connects them with primary care providers in their area.

Helping Medicare beneficiaries find and receive preventive care

Stefanie Owens is a principal designer/researcher and design manager at Nava. Stefanie has over a decade of experience in human-centered design across sectors. 