Sawyer Hollenshead

Use the U.S. Web Design System and focus on bigger challenges

Instead of creating a design system from scratch, use the U.S. Web Design System to save time and resources.

Repeatable, sustainable processes for building benefits systems

Reusing, expanding, and iterating on proven practices is essential to quickly and effectively meeting people’s needs.

Form design approaches for downstream effects & nonlinear navigation

How we approached nonlinear navigation, answer changing, and more challenges when building a new eligibility form for HealthCare.gov.

Structuring a complex eligibility form for HealthCare.gov

How we determined the sequencing of questions and design patterns to break a complex form into digestible chunks.

Providing help and guidance to HealthCare.gov applicants

How our design team created respectful and clear guidance through the deeply personal process of applying for healthcare.

Introducing a modern design system for HealthCare.gov

A design system helps ensure that HeathCare.gov is Section 508-compliant and easy to use for everyone.

Building a design system for HealthCare.gov

Alongside the Centers for Medicare & Medicaid Services, Nava created an open source design system for HealthCare.gov.